Refund Policy

This policy applies to Roofcrew and all services published on our website.

At Roofcrew, we strive to provide quality roofing services. Our refund policy ensures transparency and fairness for our customers.

Eligibility for Refunds

Refunds are available for services that have not yet been performed. If you are eligible, please follow the outlined process to request your refund.

Exclusions from Refunds

Refunds do not apply to services that have already been completed or materials that have been ordered specifically for your project.

How to Request a Refund

To initiate a refund, please contact our support team with your order details and reason for the request.

Processing Your Refund

Once your refund request is received, it will be processed within 14 business days. You will be notified via email regarding the status of your request.

Cancellation Policy

You may cancel your service request within 24 hours of placing it. After this period, cancellation may not be possible, and charges may apply.